Palo Verde Hospital Notice of Privacy Practices required by the Health Insurance Portability and Accountability Act of 1996 (HIPPA).
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Who Will Follow This Notice
Any health care professional authorized to enter information into your medical chart; all departments of the hospital; any member of a volunteer group we allow to help you while you are in this hospital; and all employees of the hospital.
Each time you visit a hospital, physician, or other provider of health care, a record is made of your visit. We need this information to provide you with quality care and to comply with the law. Your health record is the physical property of the healthcare provider that compiles it; however, the information belongs to you. We are required by law to maintain the privacy of your health information and we are committed to doing so. We will abide by the terms of this notice as required by federal law.
How We Use and Disclose Medical Information
Medical information is used to provide you with medical treatment. This information may be disclosed to physicians, nurses, technicians and other individuals who are involved in your care. Departments of the hospital may share information about you in order to coordinate the things you need, such as prescription drugs, lab tests and X-rays. For example, a physician treating for a broken bone will need to know if you are diabetic as this may slow the healing process. The physician may need to inform the dietitian about the diabetes so appropriate meals can be provided for you.
We use and disclose medical information about you so that we can bill and collect payment. This could include any insurance company or third party. If you are covered by health insurance your health plan may need information from us about a surgery or other procedure that you had, or will have, before they will pay us. We may disclose information about you for the payment activities of another healthcare provider.
Health Care Operations
Your medical information may be used or disclosed for purposes of our day- to-day operations. These activities are necessary to operate the hospital and to monitor the quality of care our patients receive. Examples would include: to assess your satisfaction with our services; remind you of appointments; to tell you of possible treatment alternatives; evaluation of the treatment you received by our staff; to work with health oversight organizations which would include audits, investigations, inspections and licensure; and to combine information about you with other patients to determine what additional services should be provided.
In accordance with the law, we may disclose your name, location in the facility, religious affiliation and general condition to members of the clergy, but only if you have not objected to this information being released.
Individuals Involved in Care or Payment for Your Care
We may disclose your medical information to a family member or friend who will be involved in your care.
Subject to certain restrictions, we may disclose information required by law enforcement without consent for fraud investigations after a showing of good cause or after presenting a search warrant.
We disclose patient information to comply with both state and federal laws. For example, we are required to report to the state anytime a patient has certain diseases, for example, tuberculosis, birth defects and cancer. Other examples of required reporting would involve cases involving abuse, negligence or domestic violence; Workers Compensation Agents; Food and Drug Administration; Correctional Institutions regarding inmates; to comply with court orders, subpoenas, or other administrative process; organ procurement organizations' and to report to the state all births and deaths.
Medical Examiners, Coroners & Funeral Directors
We may disclose information to these entities when necessary for them to carry out their job responsibilities.
Military & Veterans
If you are or have been, a member of the armed forces we may disclose information about you as required by military authorities.
We may release patient information to authorized federal officials for matters related to national security.
You have the opportunity to be included in the patient directory or you may "opt out." If you are in the patient directory and someone asks about you by name then we may provide verification that you are a patient, your location in the facility, and your general condition (for example, fair, stable, etc.). Should you decide to opt out of the directory then anyone asking for you will be given no information.
Serious Threats to Health or Safety
We may disclose information about you when necessary to prevent a serious threat to your health and safety as well as the health and safety of the public.
Public Health Risks
We disclose information to report reactions to medications or medical products; to notify people of recalls; to notify people who may have been exposed to a disease or at risk of contracting or spreading a disease, and to report certain injuries as gunshots or knife wounds.
Your Rights Regarding Medical Information About You
You have the following rights with regard to your health information. Please contact the privacy officer to obtain the appropriate forms for exercising these rights.
To Inspect & Copy
Within five days of a written request in most cases, you have the right to inspect and to obtain a copy of the health information that may have been used to make decisions about your care. A fee may be charged if you obtain a copy of your records. The law provides in limited circumstances you may be denied access to this information.
To Request an Amendment to Your Medical Record
You have the right to request that we restrict or limit the medical information we use or disclose about you for treatment, payment, or healthcare operations. The law states we are not required to comply with your request; however, if we do then we will comply unless the information is needed to provide you with emergency care.
To Request Confidential Communications
You have the right to request that we communicate with you about medical maters in a certain way, or at a particular location. We will accommodate all reasonable requests; however, you are not allowed to limit the way we can contact you in order to avoid your responsibility to pay us for the services rendered to you.
To Request an Accounting of Disclosures
You may request a list of instances where we have disclosed health information about you for reasons other than treatment, payment, or health care operations. We are not required to provide for an accounting, which took place before April 14, 2003.
Other Uses of Your Medical Information
If we wish to disclose medical information about you for a reason not covered by treatment, payment, healthcare operations, legal requirements or other disclosures as set forth in this notice, we will seek your written authorization. If you provide us written authorization to use or disclose medical information about you, you may revoke it at anytime by doing so in writing. If you revoke your authorization, we will no longer use or disclose medical information about you for the reasons covered by your written authorization.
Changes to This Notice
We reserve the right to change this notice and our policies at anytime. If our policies change and we make changes to our Notice then we will post the new notice in a public area. You can request a copy of our Notice at any time.
If you believe your privacy rights have been violated, you may file a complaint with the Facility Privacy Officer or with the Secretary of the Department of Health and Human Services in Washington, D. C. To file a complaint you will need to contact the Facility Privacy Officer whose name and phone number follows. All complaints must be submitted in writing. You will not be penalized for filing a complaint.
If you have questions, requests, or complaints, please contact:
Christa Rohde, Controller/Assistant CFO
250 N First Street
Phone: (760) 922-7200